Career Opportunities

Guest Services Associate-Full, time

Guest Services Associate provides courteous service and accurate information to visitors on a daily basis. They will answer guest questions and handle issues effectively, promptly, and consistently.  As a team member, you will be required to complete daily cleaning assignments to ensure visitors have a positive image of the Zoo.  You will also have a variety of responsibilities based on visitor attendance and special events.  Our goal is to ensure visitors have an engaging, meaningful and memorable experience at the Zoo.

Minimum Employee Requirements:

  • Must be at least 18 years old.
  • Must be capable of working without close supervision to a consistently high standard and have a strong commitment to safety and excellent customer service.
  • Valid VA driver’s license required.
  • Knowledge of standard business practices and proper phone etiquette.
  • Ability to operate a cash register and other standard office equipment.
  • Ability to communicate effectively with employees and guests, both orally and in writing.
  • Must be available some evenings, weekends, and holidays.

Guest Services Team-Seasonal, Part-time

Gift shop assistants provide courteous service and accurate information to visitors on a daily basis. They will answer guest questions and handle issues effectively, promptly, and consistently.  As a team member, you will be required to complete daily cleaning assignments to ensure visitors have a positive image of the Zoo.  You will also have a variety of responsibilities based on visitor attendance and special events.  Our goal is to ensure visitors have an engaging, meaningful and memorable experience at the Zoo.

Minimum Employee Requirements:

  • Must be at least 18 years old.
  • Must be capable of working without close supervision to a consistently high standard and have a strong commitment to safety and excellent customer service.
  • Valid VA driver’s license required.
  • Knowledge of standard business practices and proper phone etiquette.
  • Ability to operate a cash register and other standard office equipment.
  • Ability to communicate effectively with employees and guests, both orally and in writing.
  • Must be available some evenings, weekends, and holidays.

Mail cover letter and resume to Robin Lentz at rlentz@mmzoo.org