Career Opportunities

Facilities and Projects Manager

Classification:     Full Time, Hourly, Non-exempt, Flexible schedule, Weekend availability as required or on an emergency basis

Reports to:          Co-Director (Animal Programs, Facilities, and Conservation)

Supervises:         Maintenance & Security Staff

Wage:                   $13.00-$15.00/hour

The Facilities and Projects Manager plans, manages and supervises, maintenance and security operations of the Zoo.   The manager is responsible for maintaining Zoo buildings, grounds and systems standards to ensure continued Zoological Association of America (ZAA) accreditation and compliance with United States Department of Agriculture (USDA) requirements.  The Facilities and Projects Manager plays a critical role in the oversight of facility improvements and new exhibits, as it relates to the mission of the zoo.  This Manager also serves as the primary liaison between outside contractors working on zoo facilities. Ideal candidate will have a successful track record of facilities management and resourcefulness in addressing and solving facilities and grounds matters; will be a motivated and organized self-starter; demonstrate a superior work ethic; have the ability to manage time and resources effectively, organize and plan efficiently; work independently and pleasantly with staff and guests; and represent the Zoo in a professional manner.

Typical Duties and Results

The examples given may not represent all the duties which may be performed.

  • Responsible for day-to-day management of Zoo property and facilities in a manner that maintains ZAA accreditation.
  • Supervises maintenance and security staff.
  • Handles cash or credit cards as needed or assigned while following adopted Zoo procedures. Provides regularly scheduled reports on Zoo facilities and security activities.
  • Maintains equipment and vehicles in good working order and ensures regular maintenance checks.
  • Anticipates Zoo maintenance needs based on analysis of appropriate data and interviews with Zoo staff and plans ahead for annual and seasonal needs. Maintains appropriate inventory of supplies needed for Zoo maintenance and manages the regular restocking of inventory on a timely basis.
  • Coordinates zoo maintenance, improvements, and new projects using zoo staff, vendors, and volunteers.
  • Serves as organization liaison in the oversight of contractors working on zoo grounds.
  • Under the direction of Co-Director (Animal programs, Facilities, and Conservation) oversees habitat construction/renovation.
  • Oversees inspections of zoo facilities on a regular basis. In coordination with Co-Directors, ensures all Federal regulations including OSHA and USDA requirements are met and the zoo is safe and secure.
  • Attends and participates in professional and department meetings.
  • Performs all other duties as assigned by Co-Directors.

Typical End Results

Properly cared for and properly displayed zoo animals while working closely with the Co-Directors; effective and efficient maintenance of the Zoo while working closely with Zoo staff including department managers and Co-Directors; ensuring a safe, educational and enjoyable visitor experience; properly maintained zoo facility, exhibits, and grounds; continued health and safety of the staff and public; and maintained ZAA accreditation of Mill Mountain Zoo.

Requires education and/or experience to attain the following:

Building, grounds and construction experience (or a combination of the three) plus three years in a supervisory and/or management capacity or an equivalent combination of education and/or experience.

Functional knowledge of OSHA standards and practices; first aid; building codes and permits; a wide variety of construction trades to include plumbing, electrical, concrete, drywall, carpentry, landscape and painting; supervisory principles and practices; standard safety practices related to tools and equipment; construction management; safety practices; general business etiquette; general customer service techniques; principles of effective supervision;  spreadsheet, database and word processing programs.

Ability to manage changing work priorities; read blueprints, schematic diagrams, and technical manuals; prepare bids and bid specifications; develop multi-year, annual, monthly, and weekly schedules;  communicate effectively in the English language at a level necessary for efficient job performance; effectively plan, train and manage work of those engaged in facility maintenance; follow-up on work assignments and evaluate the work of others; communicate effectively verbally and in writing; independently research problems, keep records and prepare reports; complete assignments in a timely fashion; understand and comply with all rules, policies and regulations; maintain prompt and regular attendance; perform all essential and marginal functions as assigned by an authorized employee, supervisor and/or manager with or without a reasonable accommodation.

Individuals must be capable of operating vehicles safely and have an acceptable driving record and valid VA driver’s license.  Must pass drug and background checks.

Physical Requirements:

Able to lift and move 50 lbs. safely

Able to work in inclement weather

Able to spend long periods standing