Plan Your Visit

Hours and Prices
Starting November 13, Mill Mountain Zoo will be operating on winter hours and will only be open Thursday-Sunday from 10am-5pm. Gates close at 4pm. The last day the Zoo Choo will operate this season is Friday, November 10. Check the home page for weather and holiday related closures.  Admission prices are $9 for adults, $7 for children 3-11 and children 2 and under are free.  Seniors are $8.25. 
We support our military!  Anyone who presents their military ID card will receive 10% off their admission.  Any patron that visits the Don & Barbara Smith Children’s Museum located at Center in the Square and brings their receipt to the Mill Mountain Zoo will receive $1.00 off admission; and, patrons of the Zoo that visit the Children’s Museum and bring their Zoo receipt will receive $1.00 off admission.

Keeper Chats
The zoo keepers love sharing information about their animals. Kids (of all ages) love watching them interact with their charges and learning more about the special relationships they share and how the animals are cared for. Plan to spend some time watching the animals during their feeding times.The schedule changes daily, so check with Guest Services when arriving or call in the morning to find out what will be happening during your visit.

Concessions
Mill Mountain Zoo does not have a restaurant, but you can purchase a variety of chips, crackers, candy and other snacks in the Gift Shop.  Bottled beverages such as water and soda are also available, and we now have ice cream treats as well.

Gifts and Souvenirs
Mill Mountain Zoo has a great gift shop offering a variety of children’s toys, t-shirts, hats, artwork and souvenirs for you or to give as a gift to someone special. All profits benefit the Zoo’s education and conservation efforts.

Zoo Choo Rides
The Zoo Choo is a miniature model G-16 train that operates seasonally at the Mill Mountain Zoo.The train leaves from the station every 30 minutes and follows a 16-inch wide track around the Zoo. The train makes two laps around a track that is more than 1000 feet long. You’ll see different views of Mill Mountain Zoo and its animals!

The last day the Zoo Choo will operate this season is Friday, November 10.

Minding Your Zoo Manners and Visitor Rules
  • Help us care for our animals. They are on special diets, and your food could make them sick, so please do not feed them.
  • Do not tease or throw anything at the animals.
  • Enjoy the beauty of the Zoo landscape, but do not climb trees, play in flower beds or pick the flowers, shrubs trees or other plants.
  • As much as we all love animals, please do not bring your pets to the Zoo, and please do not leave them in your vehicle. Service animal owners must check in with Zoo admissions office.
  • The barricades and fences throughout the Zoo are there to protect you and our animals. Please stay on your side on designated footpaths, and do not attempt to touch animals.
  • We let the animals run around naked, but please keep yourself covered, including shirts and shoes.
  • No glass containers are allowed because they are a hazard to the animals.
  • Alcoholic beverages and drug use on not permitted on Zoo grounds.
  • No bikes, roller blades, skates, skateboards, segways, or hover boards.
  • Radios and similar devices are not allowed on Zoo grounds; no loud noises please.
  • Smoking and other tobacco products, as well as vaping are not permitted inside the Zoo.
  • Straws and balloons are not allowed on Zoo grounds, as they are choking hazards to the animals.
  • We do not issue refunds or rain checks.
  • Supervise all children under the age of 16 at all times, including in the restrooms. Do not allow them to spoil another visitor’s experience.
Suggestions for a Pleasant and Successful Zoo Visit
  • Wear comfortable walking shoes. A couple of hours walking in flip-flops and some sandals will quickly tire the ankles, leg joints, and muscles. Do not wear new shoes for the visit, you may develop blisters.
  • Check the weather and wear appropriate clothing for the temperature and clothing that can offer protection from the sun. Rain jackets or ponchos are great if inclement weather is on the horizon. Some animals have been upset with seeing umbrellas. In the past they have been banned in at least one zoo.  We also recommend hats and sunglasses.
  • Bring sunscreen.
  • On hot days, consider coming in the early morning or later in the afternoon during the cooler hours of the day when the animals will be more active and visible.
  • For a better view of some of the animals, consider bringing binoculars.
  • Cameras are welcome and encouraged!
  • Bring wipes or anti-bacterial hand cream and band aids, especially if you’re visiting with small children.
  • Take enough money for small gifts, snacks and any unexpected expenditures. Mill Mountain Zoo does not have a cash machine.
  • Bring any required medications for pain, allergies, and asthma.
  • Upon arrival discuss where to meet if you get separated. Mill Mountain Zoo does not have a public address system to make in-park announcements.
  • Know where the rest rooms are located.
  • Plan to take a break; children bore easily when just looking at exhibits; they need to be engaged with questions. Time your visit and tour to catch a show or feeding to enhance your experience.
  • While we are a small zoo and you can walk it in approximately an hour, we recommend taking your time and walking through twice. You will undoubtedly see new things and it’s twice as fun!
  • The average zoo visit is approximately 2 -3 hours.
  • Last but not least, enjoy your visit and have a good time!