Mill Mountain Zoo closing due to COVID-19 Executive Order 53
In accordance with Governor Ralph Northam’s Executive Order 53 regarding the closure of non-essential establishments in the Commonwealth of Virginia, the Mill Mountain Zoo will suspend public operations starting on March 24, 2020 for the safety and wellness of our guests and staff.
Along with the Zoo grounds, all education and public programs have been cancelled or postponed.
Our top priority is the safety and health of our staff, members, volunteers, guests and of course, the animals. During this time, mandatory staff such as animal keepers and facilities operations staff will continue to report to work providing professional care for the animals and attending to maintenance needs. Staff who are able to work from home are encouraged to do so.
For Zoo Members:
Our members enjoy their outings to the Zoo, and we love to see them visit. We recognize this closing is an inconvenience for them. To compensate for the suspension of services, the Mill Mountain Zoo will add 30 days to the expiration date of memberships that are set to expire before April 30, 2020. If the Zoo has not resumed public operations by April 30, 2020, the Mill Mountain Zoo will update its plans for compensating affected members.
Our Animals and Staff
The care of our animals by our dedicated zookeepers and highly-trained staff will remain paramount. The Zoo practices safety procedures in accordance with the Centers for Disease Control (CDC) and VA Department of Health and Human Services. Our animal care staff always adhere to safety standards. Here are some procedures we have implemented:
• More frequent and rigorous cleaning and sanitizing of all areas
• All business-related travel for our staff has been cancelled
• Upcoming public programs and events have been cancelled
Zoo leadership will continue to monitor developments of the coronavirus (COVID-19) outbreak and follow guidance from federal, state, and local authorities to determine when the park will reopen.
How You Can Help
While we won’t be welcoming guests right now, a large portion of the income it takes to run an accredited zoo will be lost. We know that supporting local attractions is important to you, so there are several ways you can contribute to our continued success.
1. Take care of yourself and your family by following the precautions set forth by the CDC.
2. Donate directly to the Zoo and our mission by making a donation on-line.
3. Become a 12-month member now. Your 12 months will begin on the day the Zoo reopens. Check-out membership levels and become a member now.
4. Stay up to date with what the City of Roanoke is doing to respond to COVID-19.